We are currently working on an intergrated shipping system which allows you to choose a shipping method at time of order. Until than please phone in your order to 604 823 0222 and we will process it manualy.

Thank you for your patience!

Pricing

All prices on gardenpondsonline.com are in Canadian dollars. Prices, inventory, availability and packaging are subject to change without notice.

We reserve the right to limit sales, including the right to refuse sales to re-sellers.

Although we try to keep the website updated with the most up to date pricing and availability errors do happen. We are not responsible for a pricing error on our website. If an order is placed and an item in the order is deemed to have been incorrectly priced (including shipping cost errors), the customer will be contacted for a price update before the order is processed.

Shipping

Shipping rates are determined by the size and weight of the items. When placing an order you will be asked for your zip code - which will calculate and display shipping charges.

Delivery Time

The time to allow for delivery depends on the shipping method and distance to your home. Our goal is for your package to be on its way to you within 5 - 7 business days.

P.O. Boxes

UPS and FedEx will not ship packages to P.O. boxes.

Oversize Items

Some items (such as large pond kits) must be shipped via truck line. These items usually require additional shipping charges for residential delivery, truck lift gate and/or phone ahead scheduling.

Privacy and Security

All information that we collect is used to process, ship and communicate with you about your order. We NEVER share your information with anyone else.